Support
If something looks broken, this page explains what to check first and where to report issues.
System status
Live readiness signals from Convex + the processing API.
Checking system status…
Quick checks
- Sign-in: if sign-in buttons aren’t visible, Clerk may not be configured for this environment.
- Jobs: if Jobs stays empty after creating jobs, Convex may not be configured or the processing webhook may not be posting updates.
- Uploads: the system status panel shows whether direct R2 uploads are enabled; if not, uploads may fall back to a server upload path.
Report an issue
Include the page URL, what you clicked, and any visible error text. If you can, include a screenshot.